Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering outstanding support in time is our top priority, so that we backup each web hosting plan with a 1–hour ticket reply guarantee. As soon as you present a ticket or post an e–mail, our customer support team will do all they could do to provide the most satisfactory remedy for your case and to provide you with guidance promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is offered by a team of capable techs who’re prepared to respond to your inquiry quickly. You can easily contact the support team by starting a tech support ticket from your Web Site Control Panel or by submitting us an email. On working days, you may also call us on the phone or take advantage of the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel boasts an in depth knowledge base which is built–into all areas. In each area, you will find a Help press button that will load for you a list of step–by–step tutorials on how to employ a specific feature or complete a selected action. Furthermore, we have made mini seminar films so that you could get a better idea of the Control Panel’s interface.