Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Solution Warranty

  • Each ticket you send to the customer assistance staff will be replied to in approximately 60 mins. All normal questions are going to be replied to immediately. Yet, if the service inquiry you have posted needs the assistance of a competent admin technician, we’ll send the ticket to him and will notify you about the hold–off.

  • Top quality support service

  • Qualified Tech Assistance Service

  • Our technical help and support Dept is going to be online for you 24/7/365 to to handle all assistance demand tickets that you send to us. We offer client help and support for the software applications that are pre–configured on your server. These include our custom developed Web Site Control Panel, the selected OS along with the server admin panel (depending on the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • In the Web Site Control Panel that comes gratis with your virtual server, you can discover an information–rich Help zone, that includes all you should be informed about when monitoring your web–sites and applications. We have included a wide array of how–to articles and reviews and video courses that display the general web site managing responsibilities in an easy to comprehend manner.