Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • The Help Center included in our Web Site Control Panel offers a selection of help articles and regularly asked questions. Aimed toward fixing any common problem that you may chance upon, they are written by our support team of skillful technicians.

  • Top quality support service
  • Video Tutorials

  • If you wish to see how a task is fulfilled or how a problem is rectified, rather than just reading about it, then check out our selection of instructional video tutorials. They address various different issues and will help you quickly understand how to work with our Web Site Control Panel.

  • Intuitive help center
  • A Sixty–Minute Response Time Guarantee

  • We back up our semi–dedicated servers with a 24/7/365 customer care service and a 60–minute response guarantee. Our competent tech support engineers will be available to you day and night to reply to your questions and to troubleshoot any issue that you may face. Simply open a trouble ticket from the Help Center section and we will get back to you in no time.