A 99.9% Server Uptime
We’ve built our web hosting platform using dependable hardware components and significantly modified software. Our admins have installed a customized version of SELinux on each of our web hosting servers to guarantee optimal protection and stability. We’ve set up a number of distributed denial–of–service protection mechanisms together with highly effective firewalls to make sure our network is impregnable and secure.
All web hosting packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our guarantee stays the same.
A 99.9% Network Uptime
If you want to offer a high–quality hosting service, you can barely depend on the default network configuration in a datacenter. We’ve set up our own custom internal network in an attempt to ensure a supersonic connection speed with the outside world.
And thanks to this, no matter which data centers you choose: our datacenter in US, our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe or our datacenter in AU, you will enjoy an assured 99.9% network uptime. And this guarantee is available with all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have given our best to curtail all possible risks with our cloud hosting packages and regardless of the fact that our company offers excellent technical support, sometimes the client simply isn’t satisfied with what we offer. Or he has to upgrade to a more powerful hosting solution, such as a VPS server or even a dedicated server.
This is the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not happy, you will receive a reimbursement.
24/7 Technical Support
We’ve punctiliously selected each individual member of our 24x7 support staff to make sure that we can provide the best possible help desk support service that you can possibly get. Each of our support engineers has many years of experience dealing with web hosting accounts behind his back, so they know what they are doing. Moreover, they are available to you 24–7–365 – you can get in touch with them at any moment and they’ll respond as soon as possible.
Their average ticket response time is just 20 minutes, whilst with other hosting suppliers you need to wait around for days. And we also offer you a 1–hour response time guarantee. Regardless of what happens, your enquiries will be responded to in under 1 hour.