A lot of people who start using their 1st web hosting account, or change companies, usually have enquiries in regard to how particular operations are carried out or face complications when setting up various things, including emails, website settings, and so on. For this reason, lots of hosting providers have prepared documentation with popular questions and issues in order to help their clients get info swiftly and easily. Consequently, the support staff can concentrate on real issues that some customers may be experiencing, since the solution for the smaller things will already be available online and clients will be able to resolve them without touching base with the support team. Having exhaustive documentation is extremely important, especially for new clients without any prior experience, since the web hosting service involves an enormous number of functions and lots of individuals can get baffled about what to do. A good information repository can both help you complete the tasks that you want and learn how the hosting service works in general.

Extensive Online Documentation in Web Hosting

Our web hosting plans come with an elaborate knowledge base where you can find information about all the obstacles that you might face and their solutions. You can discover how to set up and manage an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your mail client are accurate, but nevertheless you’re unable to send emails, for instance. We’ve done our best to be as thorough as possible and to encompass all possible options so as to help you save time and efforts and to supply you with different solutions for each single problem. The knowledge base comprises educational articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will inform you about the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about particular features and functions in every section of the Control Panel, whereas if you’d like to see the whole archive of articles, you can visit the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers come with an elaborate online article archive where you can find any info that you may need about our hosting services or about the Hepsia hosting Control Panel that we are using. We have compiled it on the basis of the feedback that we’ve collected from our clients over the years and, as a consequence, our articles touch on specific problems that you might encounter and offer the most effective way to resolve them, for example receiving a 500 Internal Server Error message or being unable to send email messages from your personal computer even though you have the correct settings. The articles are available in every single section of the Control Panel and you can examine them at any given time. They can help you deepen your knowledge not only about our platform, but also about the web hosting realm in general, as they feature comprehensive instructions and general info such as what file access permissions or cron jobs are.