Q: Why do I need to transfer my site? What does web site migration include?
A: If your present hosting provider can no longer fulfill the needs of your web site, or if you face constant network downtime, or if you are forced to wait for hours for the client support staff to reply back to you, it might be a clever idea to change your hosting provider, i.e. to transfer all the files for your sites as well as your databases from your current provider to your future provider. At Jumbuck Domains, we are aware that this can often be difficult & time–consuming. That’s the reason why we’ll do all that for you at no cost!Our experienced technical team representatives will transfer your site content from your present hosting provider to us. Our techs have plenty of experience migrating websites and are able to take care of anything – from a normal WordPress–powered weblog or Joomla™–based website, to a very complex, custom–made app.
Q: Just how long will it take for my website to be transferred over to your platform?
A: We try to carry out all web site migrations ASAP. Yet, we don’t have a fixed time frame for web site migrations. There are certain aspects that you need to consider – the mere size of your site and the workload of our website migration staff, etc. We always strive to accomplish each migration in less than 48 hours. With less sizeable sites, our team typically manages to finish within 24 hours.
Q: My personal privacy is essential for me. What details do you need?
A: We will need the login details for your current hosting provider’s Control Panel as well as the web site’s name (domain name).
Q: I give you access to sensitive info. How can I be sure that you won’t abuse it?
Q: Will there be any downtime for my website?
A: Your website will continue to work just like it did before with your former web hosting provider. Once we are through with the transfer, your site will be configured to work on our platform and we will ask you to preview it. If everything is functioning properly, all you will need to do is update the NS records corresponding to your domain name. Your web site will be migrated to us with no downtime.
Q: Will my old web hosting provider have to do anything?
A: Nope. Apart from your login info for the Control Panel, we do not require anything. We will never touch base with your hosting provider. They will not know anything about the transfer either.
Q: Does it matter what platform my current hosting provider is using?
A: Yeah. We support all conventional Linux–powered web hosting platforms. We do not support Windows–driven hosting platforms, because we don’t provide Windows web hosting solutions ourselves.Additionally, we don’t support proprietary website creation and management tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.